
Thank you to all that have renewed for Rocklahoma 2023, your response has been amazing!
Below is what we need from you for the upgrade process to work smoothly!
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1Please be patient, the renewal window just closed on January 30 and it takes the team a few days to organize all the orders before upgrade outreach can begin. We will upgrade based on the order of when you purchased your renewal passes.
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2Please don’t call us; if you have requested an upgrade, we will call you when it’s your time in the queue. The upgrade process takes a lot of time to work through and we need the phone lines open so we can call YOU!
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3If you have simply requested your seats/camping moved closer, we will move you if there is availability, and send a new email confirmation with the new locations. If you listed specific locations, we will call you.
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4Make sure your voice mail box is set up and empty so we can leave you a message if you do not answer.
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5CHECK YOUR VOICEMAIL MESSAGES, listen to the message and then call us back in a within 24 hours. We cannot hold passes or campsites longer than that.
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6If your phone “is not accepting calls at this time” we will email you so, check your emails!
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7Please be patient (we know this is hard), we promise, we will get to you!