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FAQs

 

My Order, Passes & Wristbands

  • When will passes go on sale?
     Passes go on sale beginning Friday, June 11th at 10am CT.
  • When is the box office open?
     Box office hours prior to the event are Monday through Friday 9:00am to 5:00pm CST and Saturday 9am to 12:00pm CST.
  • When is will call pick up available?
     Beginning 12PM CT on Wednesday, September 1st, Will Call pickup will be available at the Main GA Camping and Parking entrance during designated gate times.
  • Is there re-entry?
     There is no re-entry without appropriate wristband.
  • Do you offer payment plans?
     Visit our payment plans page for complete information on the payment plans available for your purchase.
  • Will single day passes be available later on?
     They sure will. A single day lineup will be available before single day passes go on sale.
  • Do I have to register my wristband?
     Wristband registration is required, and can be done in the Rocklahoma mobile app to be released when wristbands begin shipping.
  • When will set times be released?
     Set times will be released closer to the show. Check back.
  • Can I share my wristband with another person?
     No, a single wristband is meant for a single individual and cannot be shared. Wristbands are void if tampered with or removed.

GENERAL FAQs

  • What about the weather?
    Rocklahoma is an outdoor event so please know that the safety and security of all guests is of the utmost importance. Should emergency- and/or weather-related conditions present themselves, the festival may be forced to suspend programming and/or evacuate the festival grounds (to vehicle or campsite) to provide instructions for guest safety. Those instructions may be provided by audio and/or video broadcast from the stage(s), through the festival website, mobile app & related festival social media outlets. Updates and further information (such as resuming programming, re-entry to the festival, etc.) will be provided in the same manner.

    We wish to offer the safest, most secure, & most entertaining festival experience possible, and we consider the safety and security of all festival guests to be the highest priority. Should the need arise, please follow the announcement instructions and directions of event personnel, who are available to guide you to the nearest exit.

    Rocklahoma utilizes a FLAG system to alert our guests and staff of the current weather conditions. We will have flags placed at the main gate, the VIP gate, and at the main stage. Additional flags will be located in the campground as noted below:

    • GA Camping – On the main light poles and entry to the concert area
    • VIP Camping – On the poles by the shower house, at the vehicle entrance and across the creeks

    In the event of severe weather, there will be a public address announcement such as: “Ladies and Gentlemen, may I have your attention please. There is a severe weather event approaching. It is necessary that all persons safely exit the venue at this time and take immediate cover. Please remain calm and exit the venue in an orderly manner. Ample exits are available for everyone to exit quickly and safely so please do not run, push or shove. Once outside the gates please return to your vehicles until the storm passes.” During an emergency, festival teams will be deployed to assist with crowd flow and evacuation if necessary.

    Please follow any instructions given to you via the main stage public address, and check for related updates @Rocklahoma “TWITTER” for further information. It is important to remember that we are in an open field and in the event of severe weather; your vehicle is your safest place to go.

  • How do I get into Thursday night's Roadhouse Pre-Party?
     Any attendee wearing their Weekend Wristband will be allowed entry to the Thursday night’s Roadhouse pre-party.
  • How can I report suspicious activity?
     Please be aware of your surroundings. If you see anything suspicious or anyone acting in a suspicious manner, please report it to the nearest security supervisor or police officer immediately. IF YOU SEE SOMETHING, SAY SOMETHING.
  • What if I need special assistance?
     For general information or special assistance requests for Rocklahoma, please contact info@rocklahoma.com or 866-310.2288. We ask that all special assistance requests be communicated at least two weeks prior to the event date to ensure that your requests can be accommodated. For general information, the latest maps, and festival schedule please visit www.rocklahoma.com.
  • Didn't find your answer?

    Email us your questions to info@rocklahoma.com for more information.

What Can I Bring Into the Concert Site?

  • Can I bring a backpack or bag? CLEAR BAG POLICY
     The festival has adopted a Clear Bag Policy for all guests entering the concert site. Guests will be allowed to bring the items listed below into the concert site.  Please review our safety page to view prohibited items, the alcohol and firearm policies.

    • A CLEAR, SEE-THROUGH plastic, vinyl or PVC bag or backpack, not exceeding 14” x 14” x 6” OR;
    • A one-gallon clear plastic freezer bag (Ziploc bag or similar)
    • A camping chair that is carried in a storage bag will be permitted after proper inspection
    • Any medically necessary item, after proper inspection at the entry gate
    • One EMPTY plastic water bottle – no other water bottle materials will be allowed
    • One blanket after being opened for proper inspection at the entry gate
  • Can I bring in outside food or beverages?
     Outside Food and Beverage is not permitted in the Parking Area or Concert Site. 
  • What is not allowed into the concert site?
    Please refer to the Prohibited Items / Activities section for a list of prohibited items and activities.  Please also review our safety page to review clear bag, firearm, alcohol policies are more. 

CAMPING FAQs

  • 2021 Rocklahoma Campgrounds Information and Hours
    Camping Check-in hours are outlined below. Arrive early, stay with us and enjoy the party!
    Sunday, August 29th: 12pm – 8pm CST
    Monday, August 30th: 9am -8pm CST
    Tuesday, August 31st: 9am – 8pm CST
    Wednesday, September 1st: 9am – 8pm CST
    Thursday, September 2nd: 9am – 10pm CST
    Friday, September 3rd: 8am – 8pm CST
    Saturday, September 4th: 8am – 8pm CST
    Sunday, September 5th: 9am – 3pm CST
    Guests will not be allowed to drive or move any vehicle in the campgrounds between 9 PM – 6 AM daily.
  • What constitutes an RV?
     RV’s and trailers must have been built and certified in accordance with NFPA 1192-15 (National Fire Protection Agency) or ANSI A119.5-09 (American National Standards Institute) consensus standards for recreational vehicles. RV’s may not be converted and must meet standard fire and safety guidelines.
  • What is allowed in the campground?
    • Coolers, basic camping supplies, water
    • Portable electric lanterns, flashlights
    • Sleeping bags, blankets, pillows, lawn chairs
    • Sunscreen, first aid kit, fire extinguisher
    • Small digital cameras, cell phones
    • Small propane cooking stove, propane grill, or charcoal grill
    • Generators are allowed, however must have a factory exhaust system that does not blow into nearby tents. 

    Outside Food and Beverage will be allowed in the Campgrounds only, it will not be allowed in the Parking Area or Concert Site.

    **The festival holds the right to deem any personal item unsafe or a risk. If the item is deemed unsafe or a risk the use of that item must immediately be discontinued and removed from the festival campgrounds.

  • What is prohibited in the campground site?
    • We encourage you to leave all weapons at home (including conceal/carry permit holders)
    • No patches or colors
    • No drugs and/or drug paraphernalia
    • No fireworks or any type of explosives
    • No campfires/bonfires, No tiki torches, No open flame
    • No vending or distribution of any kind allowed in the campgrounds
    • No glass containers of any kind
    • No box trucks, cargo vans, or boats
    • No converted RV’s. RV’s and trailers must have been built and certified in accordance with NFPA 1192-15 (National Fire Protection Agency) or ANSI A119.5-09 (American National Standards Institute) consensus standards for recreational vehicles.
    • No professional photography equipment
    • No video cameras and/or audio recording devices
    • No drones.
    • No golf carts, dirt bikes, ATV’s or any other unlicensed motorized vehicle.
    • No pets with the exception of service animals 

    Note that all prohibited items will be confiscated at point of entry into the Festival site or campgrounds!

  • How big is my campsite?
    Your campsite is 20’x40’ and your vehicle must fit on that space. Only one car is allowed per camp site. Vehicles without the vehicle pass will be towed at the owner’s expense. NO parking on the camping roads is allowed, these vehicles will be towed at the owner’s expense.
  • What services are offered for RV & tent sites?
    At Your Service Rentals is the official portable restroom provider of Rocklahoma. They offer the following specialized campsite services for festival-goers who are camping on the grounds during the weekend event:
     
    Private Restroom Rental $130
    Private Restroom Service $20/ea
    RV waste pump $40
    RV water fill $40
    Inflatable swimming pool $80 (includes water)
    Pool Fill $30/300 gallons
     
    Onsite office hours at Rocklahoma will be 9am - 5pm during the event. Restrooms and Services are the only thing that can be reserved in advance. All other services (RV + pool) must be booked via our hut on site.  Reserve now here.

    No other portable restroom rentals will be allowed in the campgrounds.

    Guests will have access to shower facilitates, public portable restrooms and general stores throughout their stay.
  • Who do I contact if I have an issue while camping?
    Contact one of the camping hosts at the main festival entrance. Campground hosts are available during posted hours. For emergencies you can also contact Public Safety at 918-824-2289
  • Are fire pits allowed in campsites?
     No campfire/fire pits or bonfires are allowed.
  • Will there be electric or water hookups in the campsites?
     All campsites are primitive and do not include electric or water hookups. Guests should plan for alternative electric and water at their campsite if it should be needed.
  • Can I camp in my car?
     Yes, but it is not recommended. The following restriction will apply. Due to emissions concerns, the vehicle cannot be running while sitting in the campsite.
  • Can I buy camping supplies on site?
     Yes, we have a general store in the campground where you can buy camping necessities, ice, food and beverages.

Didn't find your answer?

Email us your questions to info@rocklahoma.com for more information.